Several Android users have been experiencing a bug that has caused the “My Apps” shortcut to disappear from the context menu of the Google Play Store icon. This shortcut provides quick access to the “Manage applications and devices” page, but users are not able to use it.
According to the information via 9to5Google, the My Apps shortcut is usually found by long pressing the Google Play icon and is preferred for the direct route to app updates, but it is now missing. However, it seems to occur after the Google Play Store updates itself in the background, and it’s not related to any particular app version.
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To resolve this, users can clear the Play Store’s storage in System Settings. For that, you just need to open System App Info of the Play Store >> Storage & Cache >> Clear storage. When it takes effect, this fix will reset some preferences and update history.
Alternatively, users may consider waiting for the next Play Store update, which could bring the shortcut back. Users can check for updates by going to Settings >> About >> Updates Google Play Store.
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