Social networks are prone to communication errors, so it should not surprise you if it has ever happened to you that you leave your Instagram and a friend tells you that you were connected, but in reality it was not like that, then you are active on Instagram , but you are not online , here we will tell you how you can solve it.
Index( )
- What is the reason why Instagram shows that you are active when you are not?
- You have not closed the app correctly
- There are problems in the update
- Problems with the platform
- How can you solve this problem with your Instagram account?
- Clear the cache
- Force stop Instagram
- Restart your mobile
- Uninstall and reinstall the app
- What can you do to prevent Instagram from showing when you are active?
- On Android or iOS
- From PC
What is the reason why Instagram shows that you are active when you are not?
If for some reason you left Instagram and a friend or boyfriend tells you that you were active at a certain time and you are sure that it was not like that, here we will tell you what is the reason why this may be happening.
You have not closed the app correctly
Many times people are browsing their personal Instagram and suddenly they lock their phone, but without realizing it they do it and they were inside Instagram, either watching a story or in a chat, and that is why they are active on Instagram
Another reason that can occur is that you have logged into your personal Instagram, but through a desktop computer, and without realizing it you left it open, and maybe someone else has used that computer and maybe they also entered your Instagram.
Finally, and it is a mistake that many people make, is that they enter to see a story of another user and quickly leave the application, but they do so without having closed the story they were observing, leaving the application in the background and the platform can take this as if you are still online thus showing an active status to other users.
It should be noted that there is also the possibility that someone else has your password on Instagram and you do not know it, and this is another reason why this problem occurs.
There are problems in the update
The second reason why this inconvenience is occurring that you appear active on Instagram when in fact it is not, may be because of the Instagram update that you have , since many times people reject the updates of the applications and are left with a very old version, then it is best to check which version of Instagram you have and update it to the latest, to do this, follow these steps:
If you have a cell phone with Android operating system to check the version of Instagram and update it, you must follow these steps:
- On your cell phone you must go to the Play Store.
- Then in the search bar write Instagram.
- When the application appears you will notice that next to it there is a button that says update, if so you must press it and the update will begin.
- If you can not see any button, say update then it is because the application does not require any update.
And for those people who have an iPhone, to check and update the version of the Instagram application you must follow these steps:
- On your iPhone, go to the official store app.
- Once in the store, search for the Instagram application.
- When this application appears, you should see if the option to update appears next to it, if so, press the option.
- Ready, with these steps you will have the application updated.
Problems with the platform
It is not news that sometimes the platforms present a fault, then this may be another reason why you have this problem with your Instagram.
How can you solve this problem with your Instagram account?
In the previous part we mentioned the reasons why this problem can occur on Instagram, and here we will tell you how you can solve it .
Clear the cache
As mentioned, you can move the platform is generating a fault and especially if the cache is located busy as we often do not realize this, then on that empty memory will be removing information that is not so important and it may be the cause of the problem. To delete the Instagram cache you must follow these steps:
- In the settings of your phone you must go to the section that says applications.
- Once there, select Instagram.
- Already in Instagram, click on the option to delete or delete cache memory.
- Ready, that’s how simple it is to empty the cache of an application.
Force stop Instagram
In the previous part, we mentioned that the problem often occurs because of not leaving the application correctly, then another recommendation to solve this problem is to force the stop of Instagram , to do it is very simple, just follow these steps:
- On your personal phone, whether it’s Android or iOS, go to settings or settings.
- Once in setting select where it says applications.
- Already in applications you can see a list with all the applications on your phone, including the ones you download.
- You must locate Instagram, once in it you will notice that there are several options, including uninstall, select the one that says force stop.
- By doing this, Instagram will no longer continue to run in the background.
Restart your mobile
Another option that is very useful to solve this small problem is to restart your cell phone , since if you do, all applications will close. So to restart your device just press the power button and then restart.
Uninstall and reinstall the app
As a last option, try uninstalling and reinstalling the application , since doing so will automatically close the session you have open.
To uninstall the application, just drag the Instagram icon to the uninstall option . Then go back to the store, either Play Store or App Store to reinstall it, this also has the advantage that the application will come with its latest version
What can you do to prevent Instagram from showing when you are active?
To avoid these inconveniences again, it is best to hide your active status and here we will tell you how you can do it both from cell phones and from a PC.
In the previous part, we mentioned that there are possibilities that someone has your password, then you can also change the password of your Instagram and thus avoid some other problem.
On Android or iOS
To deactivate the last connection or the active status of our Instagram account, through a cell phone either Android or iOS, follow these steps:
- Open the Instagram app.
- Go to your profile and click on the three horizontal lines located in the upper right part.
- Then, click on settings.
- Various options will appear, select the one that says privacy.
- Already in privacy, locate where it says activity status.
- There you must slide the button that is in blue to the other side.
- Ready, it’s that simple to prevent your last connection from leaving.
From PC
To deactivate your last connection through a computer is very similar to that from a cell phone, and to do this, follow these steps:
- Log in through the web version .
- In the upper right part Click on the circle that has your profile photo.
- There you can see various options, click on settings.
- Then on the left side click on privacy and security.
- Once there, uncheck the box that says show activity status.
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